Azure AD groundwork for a UK CRM vendor's Microsoft 365 integration — app registration, Graph API permission scoping, admin-consent flow, and hands-on support through Microsoft's publisher-verification process.
A UK software vendor needed their CRM product to talk to customers' Microsoft 365 tenants — which means getting the Azure AD side exactly right: a properly registered application, correctly scoped Graph API permissions, and a consent flow that a customer's administrator can approve with confidence.
We handled that groundwork end to end, including support through Microsoft's publisher-verification process, so the vendor's integration presents as a verified publisher rather than an unknown app.
The vendor's Microsoft 365 integration now rests on a correctly registered, least-privilege Azure AD application with a clean admin-consent path, and the setup is documented so their own team can repeat it for new environments without external help.